BBC News
Moment quakes hit Venezuela, causing people to rush on to streets
Video filmed by BBC reporters, contributors and locals shows the aftermath, as frantic residents evacuate.
'Typical Scotland': Tartan Army give their verdict on Miami match against Brazil
Scotland's hopes of reaching the knockout stages of the World Cup are in peril after Brazil won 3-0 in Miami.
Reeves backs Burnham to become next prime minister
The chancellor throws her support behind the MP for Makerfield despite reports he could demote her if he becomes PM.
Obesity cases rising fastest in young adults
Experts say the cost of living, pandemic and boom in unhealthy food are behind the rise in cases.
UK sees hottest June day on record as 36.1C recorded in Hampshire
Heat records were broken when temperatures soared across southern England on Wednesday afternoon.
Trump describes Burnham as 'the mayor of a town' and 'extremely liberal'
Donald Trump gives his first public reaction to the prospect of Andy Burnham becoming prime minister.
VAT cut on theme parks and kids' meals comes into force
The government will reduce tax from 20% to 5% on a range of attractions as schools begin to break-up.
Trump asks Congress for $87bn, mostly for 'urgent' Iran war costs
But the budget faces an uphill battle, coming a day after lawmakers rebuked Trump's military action.
GTA 6 will cost £70 - and physical edition will not contain a disc
Rockstar has said physical copies of the game will contain a code for a digital download for the game.
Texas family sues Tesla over fatal crash into home
A woman in her 70s was killed after a Tesla crashed directly into the family’s home.
'It is what it is' - Canadians react to loss against Switzerland
Despite the loss, Canada has still reached the World Cup knockout stage for the first time in its history.
How to cope in a heatwave - according to you
From what to wear to getting a restful night's sleep, you share your tips for beating the heat.
Air conditioning creates political divide in France
France is being forced to re-think its longstanding reservations about air-conditioning as temperatures soar.
France, UK and Spain see record temperatures as heatwave grips western Europe
Tens of millions of people are grappling with punishing temperatures, which have led to red heat alerts across the continent.
The UK's summers are getting hotter - but how prepared are we?
Based on current trends parts of the UK are set to see 40C summers regularly within a couple of decades.
I've spent 30 years in recruitment - this is how to get a job
The recruitment agency boss shares his tips on getting noticed in a tougher jobs market.
Rescuers race to find survivors as Venezuela reels from massive quakes: Everything we know so far
Venezuela has suffered its worst tremors in a century, with the scale of damage likely to be significant.
'Strongest quake I've ever felt' - Venezuelans describe panic
Two quakes hit the capital seconds apart, the first at a magnitude of 7.2 and the second at 7.5.
The Papers: 'Never again' and 'No 10 of the north'
A major hospital maternity review and Burnham's mooted plans for prime minister lead Thursday's papers.
The woman who fought for Pakistan's disappeared men now faces life in jail
The Nobel Peace Prize nominee has spent years demanding answers about the missing in Balochistan province.
The ICE raids are over, but some Minnesotans say they still live in fear
Six months after he Trump administration's immigration crackdown ended, Minneapolis is still feeling the impact.
'From excitement to emptiness': Families affected by largest NHS maternity scandal tell their stories
Families explain how they became part of the biggest maternity scandal in NHS history.
Trump launches America250 festivities with a rally on the National Mall
A stealth bomber flyover and a Trump speech in the nation's capital kicks off weeks of festivities.
Anthropic accuses Chinese rival Alibaba of illicitly extracting AI capabilities
The firm alleged that Alibaba used fraudulent accounts to access data from its Claude AI model.
Independent MPs launch new Australian centrist party
Zali Steggall and Allegra Spender say Community Strong Australia will offer citizens 'reason over rage'.
Trump accuses big oil firms of price-gouging drivers
The US president named Shell, ExxonMobil, BP and Chevron when talking to reporters about a probe into fuel prices.
Two more Met officers sacked over Panorama film
The officers were filmed glorifying force against detainees during an undercover investigation.
Europe's heatwave shifts east as France raises health alert to highest level
Temperatures in Germany could hit 40C in some areas while French officials say deaths linked to the heat are being seen among young people.
People flee as building collapses on Caracas outskirts
The capital and its surrounding areas have seen some of the worst damage from the 7.2 and 7.5 quakes, which hit a minute apart.
TikTok influencer charged with murdering boyfriend in Dubai
Influencer Brooke George, 23, from Kent, claims she acted in self defence in stabbing her partner.
Burnham could be leader in weeks under Labour timetable
Andy Burnham could take over from Keir Starmer by 17 July, if he continues to be the only Labour MP in the race.
Ryanair says it will reluctantly not charge parents to sit next to children
The airline had typically charged adults a fee of £8 each way to sit with their young children.
Supreme Court allows Trump to end protected status for Haitian and Syrian immigrants
The ruling opens the path for the Trump administration to deport hundreds of thousands of immigrants who have been living in the US for years.
Teenager cleared of murdering nine-year-old girl
A jury at Bristol Crown Court finds a 16-year-old not guilty of murder and manslaughter.
Prosecutors drop outstanding rape case against Harvey Weinstein
The case had already been tried three times, and accuser Jessica Mann said she does not wish to go through with a fourth trial.
Council sorry for parking fines after fatal train crash near Bedford
Stranded passengers find fixed penalty notices on their cars at Bedford railway station.
Depth, scale and location of quakes - in maps and graphics
The shallow quakes occurred within seconds of one another, exacerbating the damage caused.
Quake is devastating blow at time of uncertainty
The twin quakes come less than six months after Venezuela's then-leader Nicolás Maduro was seized by US forces.
'I thought I was going to die' - people describe earthquake panic
Buildings were flattened in the capital Caracas, where voices have been heard calling from the rubble.
What we know so far
The two quakes have killed at least 164 people and injured nearly 1,000, with more feared trapped under rubble.
UK braced for hottest June night
Temperatures reach 36.7C in Merryfield, Somerset, the highest temperature so far this year and the hottest June day on record.
How to get a good night's sleep during hot weather
Simple tips to help you get a good night's sleep when temperatures rise.
In pictures: Britain swelters in record-breaking heat
A rare red weather warning is in place as extreme temperatures continue across much of the UK.
Find out which university degrees could earn you most across your lifetime
New data suggests which university degrees have the highest and lowest financial returns over a lifetime.
GTA 6 - all you need to know about Rockstar's blockbuster game
Rockstar's sixth game in the franchise is set to be the biggest game release of the year.
Jail time and unlimited fines planned under conversion practices ban
The government says a new Bill will protect LGBT people from "abusive acts" to change who they are.
Apple hikes prices on some products by nearly 20%
Apple said it had "never seen a component price increase this much, this quickly".
Number of children getting special educational needs support hits another record high
It is the highest yearly increase in education, health and care plans (EHCPs) since they were introduced.
'Disruptive' passenger restrained on Jet2 flight dies
Callum Kerr was held by other passengers after an alleged assault on a Cyprus to Manchester flight.
Oil price falls back to pre-Iran war levels
Signs that traffic through the key Strait of Hormuz shipping route is gradually resuming has helped to push the oil price down.
Bournemouth Echo
Tiny cinema and bar hidden beneath the streets of Bournemouth
Located beneath the busy streets of Bournemouth, there is a cinematic secret so small you might just miss it if you blink.
Sailing club in Dorset to mark major milestone with weekend of racing next month
Lilliput Sailing Club, based at the Blue Lagoon in Poole and established in 1956, will hold its 70th annual regatta on July 18 and 19.
Bournemouth MP meets with policing minister to discuss shoplifting and ASB
Jessica Toale MP met with Policing Minister, Sarah Jones MP, to raise the impact of shoplifting, anti-social behaviour and police response times.
Petition for improved road safety backed by Dorset MP surpasses 1,500 signatures
Over 1,500 people, alongside Vikki Slade MP have backed a petition for improved road safety on Wimborne Road near Knobcrook Bridge, Dorset.
Dorset venue to preserve decades of history with newly funded archive project
Work can begin on a major project to catalogue and preserve archives held at Lighthouse Poole thanks to a £600,000 grant from National Lottery Heritage Fund.
Mr Kelloggs the horse brings joy to mental health patients at Poole hospital
A hospital ward recently received a visit from an unusual four-legged guest as part of an animal-assisted therapy session.
Dorset beach named one of the best 'hidden gem' beaches to visit in the UK
Highcliffe Beach in Christchurch came second in a list of the UK’s best lesser-known coastal spots, compiled by outdoor experts at Millets.
Dorset employers urged to take sensible and supportive approach during heatwave
Ellis Jones Solicitors, based in Dorset, has reminded businesses of their responsibilities to protect staff and consider flexible working during heatwaves.
Bournemouth road to close for nearly two weeks
A road in Bournemouth will be closed for 11 days next month to allow for work on a tree to take place
Sardinian flavours and recipes set to delight visitors at Wimborne Food Festival
Cristina Cavalleri, owner of LovItaly Deli and Restaurant in Wimborne and Ringwood, will bring a taste of Sardinia to this year’s Wimborne Food Festival with a live cookery demonstration.
Enjoy a summer of cinema for less at Lighthouse Poole due to Government scheme
Lighthouse Poole is able to offer a summer of cinema for less from this week thanks to the government’s Great British Summer Savings scheme.
Popular training programme returns to empower next generation of music leaders
Emerging creatives (18-30) are encouraged to apply to become Bournemouth Symphony Orchestra’s next BSO Young Associates.
Car insurance prices on the rise again in Bournemouth, new data reveals
New data shows drivers in Bournemouth are now paying an average of £582 for cover, up £18 over the past three months, but £23 cheaper compared to this time last year.
Award-winning school celebrating 30 years and new headteacher
Ballard School in New Milton, an award-winning independent school, was renamed in September 1995, though its educational roots on the site date back to 1895.
Next of kin appeal for 78-year-old woman who died at home in Bournemouth
Dorset Coroner issues next of kin appeal for Margaret Lundgren, 78, of Bournemouth, who died in Bourne Avenue on June 23. Public urged to contact 01202 123900.
Building materials sector showcases career options for veterans in Dorset
1,000 job opportunities now available on platform dedicated to the building materials sector – encouraging veterans to join its ranks ahead of Armed Forces Day.
More than 1,500 micro-charities drive change and support Dorset's communities
New analysis by Ansvar Insurance has highlighted the significant contribution made by 1,530 micro-charities supporting causes across Dorset.
Dorset school raises £4,000 for charity supporting children living in crisis
Pupils at Bryanston Prep School in Dorset helped raise £4,000 for School in a Bag (SIAB), funding one packed bag for every child on the school’s roll.
Regeneration project moves forward with new developer appointment
A major regeneration project is moving forward with the appointment of a new developer
Seven year old in Dorset has artwork selected for Royal Academy exhibition
Arlo Warboys, who attends Kids' Art Club with Shelley in Southbourne, had his design selected for the Young Artists' Summer Show, July 14 to August 30.
NHS to offer new immunotherapy for hundreds of women with severe cervical cancer
Hundreds of women with aggressive cervical cancer are to be offered a new immunotherapy on the NHS, which could help more women survive and stay cancer-free.
Dorset Council updating its Homelessness and Rough Sleeping Strategy
Prevention and early intervention are set to be key themes in Dorset Council’s new Homelessness and Rough Sleeping Strategy
'Much-loved' garden party set to return to beautiful Dorset location this August
The Cranborne Garden Party will take place on August 8 at Cranborne Lodge offering a day filled with live music, food, and English sparkling wine.
Bournemouth restaurant fights to keep licence after illegal worker found
A restaurant is fighting to keep its licence after being found to have employed an illegal worker
Community rallies together to help care home resident celebrate her 101st birthday
Pat, who lives in Hamworthy, enjoyed the special celebration after the Dorset House team shared details of Pat's upcoming 101 birthday celebration on Facebook
Calls for Bournemouth to introduce a tram see mixed reaction
A plan for a potential tram network has sparked mixed reactions from residents.
Road closed for more than two hours after three vehicle crash near pub
A THREE vehicle crash forced the A31 to close for more than two hours
Companies House documents published show cost of sale of Vitality Stadium to Cherries
The final accounts for the company which previously owned the Vitality Stadium have been published, showing the price paid for the stadium.
LIVE - BCP waste collections 'paused' and schools closed amid heatwave
Multiple schools are closed today across BCP and Dorset as the heatwave continues. We will be bringing you live updates.
Drug being consumed on 'almost industrial scale' by groups on beach
A class C drug is being consumed on an 'almost industrial scale' by groups at Bournemouth's beaches, police say.
Acclaimed frontman of The Killers to perform at Bournemouth venue in October
Brandon Flowers, frontman of The Killers will perform at the O2 Academy in Bournemouth on October 14, showcasing songs from his upcoming solo album, Thrasher.
Yellow weather warning of thunderstorms in place for Dorset on Friday
The Met Office has issued a yellow weather warning of thunderstorms, which will be in place from midnight to 10am on Friday, June 26.
Bournemouth and Poole summer fireworks to return with a bang
Bright bursts of summer colour will once again light up the coast.
Man in his 70s seriously injured after being hit by car in Christchurch
A man in his 70s was seriously injured after being hit by a car in Christchurch.
'I just hope the guy pulls through' - Uber passenger speaks of Winton e-scooter crash
The passenger of a vehicle which crashed into an e-scooter rider, hospitalising him with "life-threatening" injuries, has said it was a "messed up situation."
Beach safety advice issued ahead of incoming thunderstorms
Residents and visitors are being urged to stay alert as thunderstorms are forecast to hit parts of the South West.
E-scooter rider remains in 'critical condition' after Winton crash
An e-scooter rider, who was involved in a crash in Winton, remains in critical condition in hospital.
Hospital trust urging to 'limit visits to wards' during heatwave
Visitors are being urged to limit visits to hospital wards.
New parking restrictions on more than 30 BCP streets come into force
Parking restrictions on more than 30 streets have been introduced across Bournemouth, Christchurch, and Poole
Train operator extends 'only travel if essential' warning
Extreme heat is continuing to disrupt rail travel and customers are being advised to only travel when it's essential up to Friday.
Pylon on fire in Christchurch prompts more than 60 emergency calls
More than 60 emergency calls were made after a pylon was spotted to be on fire in Christchurch.
Explosions heard as fire engine bursts into flames on route to crash
Explosions could be heard after a fire engine burst into flames as it raced to the scene of a crash
7 'extremely impressive' Dorset campsites ranked among UK's 150 best for 2026
Dorset campsites located in places like Wool, Ringwood and Weymouth, have been named among the UK's 150 best for 2026
First look inside luxury hotel just opened in the New Forest
Here's a first look inside THE NICI New Forest, a brand new luxury hotel on the banks of the Lymington River.
Animal health alert sparks emergency measures at New Forest Show
Emergency measures will be in force at next month's New Forest and Hampshire County Show following a major animal health alert
Missing Bournemouth man found, say police
A missing man from Bournemouth has been found, police have said.
Volunteers launch Mega Raffle offering 51 prizes
Safeguard Community Support has launched its Mega Raffle.
Missing teenage girl from Bournemouth is located
A missing teenage girl from Bournemouth has been located, police have said.
Work experience for teenagers could be key to tackling youth unemployment
Work experience before the age of 16 could be the key to tackling youth unemployment, a new report has found.
Government
Occupied Palestinian Territory (Trade with Israeli Settlements) Bill
A Bill to make provision about the prohibition of trade in goods and services with persons in Israeli settlements in the Occupied Palestinian Territory.
Domestic Abuse (Pets etc) Bill
A Bill to make provision about protection for pets and other domestic animals within domestic abuse proceedings, including through non-molestation orders and occupation orders; to amend the definitions of controlling or coercive behaviour and economic abuse to include abuse involving pets and domestic animals; to extend the application of Domestic Abuse Protection Orders to cover pets and domestic animals; and for connected purposes.
Fur (Import and Sale) Bill
A Bill to prohibit the import and sale of fur; and for connected purposes.
Reciprocal Cross-Border Public Services Bill
A Bill to require the Secretary of State to publish proposals for the reciprocal provision of health, social and education services between persons in local authorities in England and Scotland, and England and Wales; to require the Secretary of State to publish guidance about the storage, sharing and use of individual data by and between public service providers in England and Scotland, and England and Wales; to require certain public service providers to comply with such guidance; and for connected purposes.
Rural Public Transport Bill
A Bill to make provision for a minimum level of bus and rail services in rural areas; to require the Secretary of State to consult users and prospective users of local rail and bus transportation about the provision of those services; to require the Secretary of State to review the provision of rail services to rural areas; and for connected purposes.
Civil Aviation Authority (Ombudsman) Bill
A Bill to make provision for the appointment and functions of an ombudsman to investigate regulatory decisions made by the Civil Aviation Authority; and for connected purposes.
Lobular Breast Cancer Bill
A Bill to make provision about research into lobular breast cancer; to place duties on the Secretary of State in relation to such research; and for connected purposes.
Hong Kong Economic and Trade Office Act 1996 (Repeal) Bill
A Bill to repeal the Hong Kong Economic and Trade Office Act 1996; and to make any necessary provision consequential on that repeal.
Leisure and Fitness Facilities (Value Added Tax) Bill
A Bill to exempt from VAT the supply of certain services by independent leisure centres, gyms, health clubs and fitness facilities; and for connected purposes.
Planning Application Consultations (Mobile Network Operators) Bill
A Bill to make provision for the consultation of mobile network operators in relation to certain planning applications; and for connected purposes.
European Convention on Human Rights (Notification of Withdrawal) Bill
A Bill to confer power on the Prime Minister to notify, under Article 58 of the European Convention on Human Rights, the United Kingdom’s intention to withdraw from the Convention.
Vaccine Damage Payments Act 1979 (Review) Bill
A Bill to place a duty on the Secretary of State to review, and publish a report on, the merits of increasing the relevant statutory sum under the Vaccine Damage Payments Act 1979 for all claims since 1 January 2020 by an amount representing the amount of inflation since 2007.
Rule of Law (Enforcement by Public Authorities) Bill
A Bill to require public authorities to exercise their statutory powers to investigate and take enforcement action for breaches of the law; to make provision for sanctions for failing to take such action; and for connected purposes.
Regulatory Impact Assessments Bill
A Bill to require a Regulatory Impact Assessment to be published for all primary and secondary legislation introduced by the Government; to make provision for associated sanctions; and for connected purposes.
Public Health (Control of Disease) Act 1984 (Amendment) Bill
A Bill to amend the Public Health (Control of Disease) Act 1984 to make provision about Parliamentary scrutiny of regulations made under that Act; and for connected purposes.
NHS England (Alternative Treatment) Bill
A Bill to make provision about arranging alternative non-NHS England treatment for patients who have waited for more than one year for hospital treatment; and for connected purposes.
National Health Service Co-Funding and Co-Payment Bill
A Bill to make provision for co-funding and co-payment in the National Health Service; and for connected purposes.
Illegal Immigration (Offences) Bill
A Bill to create offences in respect of persons who have entered the UK illegally or who have remained in the UK without legal authority; and for connected purposes.
Highways Act 1980 (Amendment) Bill
A Bill to amend section 58 of the Highways Act 1980 to restrict the defences available to highway authorities; and for connected purposes.
Health Insurance (Exemption from Insurance Premium Tax) Bill
A Bill to provide for exemptions from insurance premium tax in respect of health insurance; and for connected purposes.
Green Belt (Protection) Bill
A Bill to establish a national register of Green Belt land in England; to restrict the ability of local authorities to de-designate Green Belt land; to make provision about future development of de-designated Green Belt land; and for connected purposes.
Exemption from Value Added Tax (Public Electric Vehicle Charging Points) Bill
A Bill to exempt from Value Added Tax the supply of electricity at public electric vehicle charging points; and for connected purposes.
Exemption from Value Added Tax (Listed Places of Worship) Bill
A Bill to exempt from Value Added Tax repairs to listed places of worship; and for connected purposes.
Domestic Energy (Value Added Tax) Bill
A Bill to exempt from Value Added Tax supplies of electricity, oil and gas for domestic purposes; and for connected purposes.
Dangerous Dogs Act 1991 (Amendment) Bill
A Bill to provide that, before making any order to designate a type of dog for the purposes of section 1 or 2 of the Dangerous Dogs Act 1991, the Secretary of State must carry out a public consultation and publish a comparative review of data showing the incidences of fatalities resulting from bites of dogs of that type in the last three years.
Covid-19 Vaccine Damage Payments Bill
A Bill to place a duty on the Secretary of State to make provision about financial assistance to persons who have suffered disablement following vaccination against Covid-19 and to the next of kin of persons who have died shortly after vaccination against Covid-19; to require the Secretary of State to report to Parliament on the merits of a no-fault compensation scheme to provide such financial assistance, on whether there should be any upper limit on the financial assistance available, on the criteria for eligibility and on whether payment should be made in all cases where there is no other reasonable cause for the death or disablement suffered; to provide for a special time limit under the Limitation Act 1980 for actions in respect of personal injury or death following a Covid-19 vaccination; and for connected purposes.
Covid-19 Vaccine Damage Bill
A Bill to require the Secretary of State to establish an independent review of disablement caused by Covid-19 vaccinations and the adequacy of the compensation offered to persons so disabled; and for connected purposes.
Children’s Clothing (Value Added Tax) Bill
A Bill to extend the definition of children’s clothing for the purposes of exemption from VAT; to extend the VAT exemption to further categories of school uniform; and for connected purposes.
Caravan Site Licensing (Exemption of Motor Homes) Bill
A Bill to exempt motor homes from caravan site licensing requirements; and for connected purposes.
British Broadcasting Corporation (Privatisation) Bill
A Bill to make provision for the privatisation of the British Broadcasting Corporation; and for connected purposes.
BBC Licence Fee Non-Payment (Decriminalisation for Over-75s) Bill
A Bill to de-criminalise the non-payment of the BBC licence fee by persons aged over seventy-five; and for connected purposes.
Formula 1
Our early Bet Builder tips for the Austrian Grand Prix
Our expert betting writers have picked a four-leg early Bet Builder, including a podium finish, top-six finish, points finish and Safety Car appearance.
What are the F1 Fantasy strategies for Austria and Britain?
Formula 1 heads into back-to-back weekends at the Red Bull Ring and Silverstone – two circuits that favour attacking drivers and reward cars with strong race pace. With overtaking on the menu at both venues, who should you be targeting across this Austrian and British double header?
Hamilton a ‘big threat’ to championship bid – Russell
After Lewis Hamilton's return to victory last time out in Barcelona, George Russell thinks that his former team mate is a clear threat in the title fight.
Hamilton rates chances of title push after first Ferrari win
Lewis Hamilton believes “the opportunity is there” to challenge for title glory in 2026, even if Ferrari have “a real battle on our hands” to build on their recent strong form and overhaul early pace-setters Mercedes.
Alonso addresses speculation linking him to other teams
Amid speculation over his future, Fernando Alonso has shared his thoughts on the factors that will influence his decision.
Piastri reveals plan for McLaren’s ‘experimental’ rear wing
McLaren are set to run an “experimental” rear wing during Friday practice at the Austrian Grand Prix, with Oscar Piastri confirming that it will only be tested – and not raced – at this stage.
Why Aston Martin are committed to a bold upgrade schedule
Recent weeks have seen a Formula 1 development war well underway with most teams bringing new parts almost every race, and rivals carefully checking the FIA’s official list of aerodynamic upgrades. However Aston Martin have taken a step back from the usual schedule to follow their own path – and despite the pain that entails, have stuck to it.
What does the Austrian GP ‘heat hazard’ declaration mean?
Another ‘heat hazard’ has been declared by Formula 1’s governing body, the FIA, ahead of the Austrian Grand Prix weekend. But what exactly does it mean for the teams and the drivers at Spielberg’s Red Bull Ring? F1.com offers an all-in-one reminder…
Which rookies are getting FP1 outings in Austria?
A few different names will appear on the timesheets during first practice at the Austrian Grand Prix.
LIVE COVERAGE: Build-up ahead of the Austrian Grand Prix
Live coverage of all the build-up ahead of the 2026 Austrian Grand Prix weekend.
Ferrari confirm power unit update for Austrian GP weekend
Ferrari have shared plans to introduce a power unit upgrade at this weekend’s Austrian Grand Prix, with the team “working relentlessly” to exploit development opportunities.
Facts, stats and trivia ahead of the 2026 Austrian GP
As F1 heads to the Red Bull Ring for the Austrian Grand Prix, Need to Know is your all-in-one guide with statistics, driving pointers, strategy tips and more.
MS Dynamics
Customer experience leadership in the age of AI: A new operating model with Dynamics 365
The Microsoft 2026 Work Trend Index is clear: the constraint on transformation is not people, but the gap between what employees can do and what organizations are built to support.
The post Customer experience leadership in the age of AI: A new operating model with Dynamics 365 appeared first on Microsoft Dynamics 365 Blog.
Optimize workforce operations across people and AI agents with Dynamics 365
Workforce engagement management in Dynamics 365 helps service organizations plan, manage, and improve performance across customer service reps and AI agents. With forecasting, scheduling, real-time adherence, AI Agent Estimator, quality evaluation, governance, and coaching capabilities built into the service platform, teams can create a more connected and responsive operating model.
The post Optimize workforce operations across people and AI agents with Dynamics 365 appeared first on Microsoft Dynamics 365 Blog.
Windows Central
GTA 6 Pre-orders are going live: All the places to buy GTA 6 and Standard vs Ultimate edition explained
GTA 6 is now available to pre-order from midnight here's where you can grab it
This flagship Snapdragon X2 laptop from HP only just came out, and it's already $650 off in this anti-Prime Day sale
The HP OmniBook Ultra 14 for 2026 is one of the best Snapdragon X2 laptops we've tested in 2026, and the X2 Plus model is already $650 off at the HP store.
Is Xbox CEO Asha Sharma right that "gaming is unaffordable" for many? We asked you — and you had a scathing message for Microsoft in your answers
We asked our readers if they agreed with Xbox CEO Asha Sharma that gaming has become unaffordable for many, and their answer has been loud and clear.
Windows 11 is finally rethinking the Start menu and Taskbar, and it might win back people who gave up on it
Windows 11 brings major Start menu and Taskbar changes in 2026, restoring the ability to position, resize, and customize them.
The Steam Machine isn't for everyone — These 5 discounted mini PCs start at $594, take up less space, AND can deliver quality 1080p gaming
In the mini PC world, the Steam Machine is tough to beat in terms of raw gaming performance. But when you can spend half as much money during Prime Day and still get a mini PC that handles 1080p gaming, Valve's device doesn't seem like such a hot topic for every user.
Satya Nadella says AI should benefit everyone — not just a few powerful firms "eating up the economy”
Satya Nadella calls for open AI development, warning against the concentration of power among a small group of tech companies invested in the landscape.
New Xbox update lets you make your gamertag longer so it "feels like you" — backwards compatible Xbox 360 games and Cloud Gaming got some huge buffs, too
Microsoft and Xbox have released a new update for the platform that allows you to make longer gamertags, stream games you're updating, and more.
These Prime Day PC hardware deals prove you don't need to overspend — I handpicked the SSD, RAM, GPU, CPU, and bundle savings I recommend to my gamer friends
PC component prices are out of control, and although I can't predict when the crisis will end, I can handpick a bunch of deals on SSDs, RAM, CPUs, GPUs, and more to help you save money wherever possible.
"To further refine and strengthen the overall experience": The sequel to this Xbox Game Pass Soulslike got delayed into 2027, but I don't mind after reading why
Lords of the Fallen 2 dev CI Games has announced that the upcoming dark fantasy Soulslike has been delayed until 2027 to "refine and strengthen" the game.
Everyone is bracing for GTA 6’s $100 price, but there’s a cheaper way to lock it in and it’s surprisingly simple
GTA 6 pre-orders go live tomorrow, and you can already save money while bagging the Ultimate Edition at a discount
NVIDIA claims its 'next‑gen AI infrastructure' offers a fix for data centers’ insatiable thirst — "The water consumption challenge for data centers is largely solved."
NVIDIA unveils a cooling breakthrough that could reduce water and energy use in data centers.
"We have made the decision to reduce Bungie’s workforce": Destiny 2 dev Bungie hit with major layoffs across "most of the Destiny team" and Marathon, says Sony CEO
PlayStation publisher Sony has begun major layoffs at Destiny 2 and Marathon developer Bungie, with the cuts "affecting a significant number of employees."
Fulfilling prophecy, Razer finally built a wireless RGB gaming chair, and it's ridiculous in the best possible way
Razer’s Soma Chroma is a wireless RGB gaming chair that adds reactive lighting without the cable mess. It runs off a simple USB‑C power bank and delivers real comfort with dual‑density foam, an ergonomic lumbar arch, and a reinforced steel frame. It is flashy, but it is also a genuinely solid chair for long sessions.
Microsoft and OpenAI are still playing the fair use card — even as ChatGPT and Copilot fuel the "death knell for local journalism"
A coalition of publishers has sued Microsoft and OpenAI for scrapping their content without their consent or compensation.
As Apple raises MacBook prices, these are the Windows laptops that I'd actually buy — now up to 54% off during Prime Day
Prime Day is always a good time to watch for deep Windows laptop discounts, but this year is more important than ever, considering how much prices have gone up in recent months. The good news? I'm seeing discounts up to 54% on laptops I'd actually buy.
The Diablo 4 Age of Hatred is over and it was a total bloodbath — here's everyone we lost in the saga
The Age of Hatred is over. Here is a list of every major character who died during the Diablo 4 trilogy.
This free app puts Microsoft to shame by bringing widgets to the Windows 11 taskbar
A new app lets you add widgets directly to the empty spaces of the Windows 11 taskbar. With an open framework that automatically detects new tools from the Microsoft Store, it's on track to surpass Microsoft's own barren, native Widgets Panel.
Compulsion Games begins an unknown number of layoffs at the studio behind South of Midnight and We Happy Few
The developers behind South of Midnight and We Happy Few face ugly news.
I know that Turtle Beach’s VelocityOne racing wheels are great on Xbox — so these Prime Day prices feel like stealing
Turtle Beach is one of the most exciting new entrants in the racing simulation business, and these prices are impossible to ignore.
I'm sick of fake Prime Day deals — this genuine discount is the one I recommend most
Prime Day is flooded with fake sales, but a genuine 44% discount makes the excellent Logitech MX Vertical an absolute steal at $67.67.
Laffgaff
In musical notation, what does the Italian term ‘piano’ instruct a musician to do?
Play softly.
Hotel Bunny
What do you call a bunny who was raised in a hotel? An inn grown hare.
Itsfoss
FOSS Weekly #26.26: Free Origin Access, Niri Tiling, Firefox Tricks, Myna in Ubuntu and More Linux Stuff
There is a "Bravy" good news for Linux users.
Getting More Out of KDE Plasma System Monitor
The k in KDE stands for "Kustomization" so let's "kustomize" the default system monitor.
Terramaster F4-425 Pro: An Hardware Upgrade for an Already Solid NAS
The popular Terramaster F4-425 Hybrid NAS has a hardware bump along with a new OS version. They want to focus on local AI but that needs a lot of work.
Linux Users Get This For Free! Brave Origin Costs $59.99 For Everyone Else
Brave strips out AI, Rewards, Wallet, and VPN, but ad and tracker blocking stay intact for Origin users.